Full FAQ

The questions you've asked us so far.

All the answers about app features, account, spots, points, sessions, privacy and support. Looking for something specific? Jump straight to a category.

• What is Spot2Fakie? +

  Spot2Fakie is the collaborative map of street spots, skateparks, DIY spots and pump tracks for skateboard, BMX, rollerblade and scooter. Every spot is uploaded and maintained by the community.

• Which sports does it focus on? +

  Skateboard, BMX, inline/rollerblade and scooter. When you sign up you pick one or more disciplines.

• Is it free? +

  Yes: exploring the map, reporting spots, sessions, follow... all free. Some sponsored content (shops, schools, events) may appear in the feed among the other content.

• How do I sign up? +

  From the app: name, nickname, email, password, date of birth, country and one or more disciplines. The password needs at least 8 characters, an uppercase, a lowercase, a number and a special character.

• Can I change my email or password? +

  Yes, from your personal profile icon select 'Edit account'. Sessions open on other devices are automatically logged out, for security.

• What happens if my account is suspended or banned? +

  You lose access until reactivation (suspended) or permanently (banned). Your tokens are revoked. If you think it's a mistake, contact support.

• How do I add a new spot? +

  From the central button in the app: enter a name, the location (GPS or address) and the type (street, skatepark, DIY, pump track). Photos, on-site facilities and opening hours are optional (but much appreciated by users). The submission goes through admin review and, if approved, the spot becomes public and you earn points.

• Can I edit an existing spot? +

  Yes, you can update a spot's info and add a works-in-progress notice for renovations, ledge repairs, etc.

• What is the 'works report'? +

  If you pass by a spot and there's a construction site, someone installed skate stoppers or anything else that makes it temporarily unusable, you can flag it with start/end dates and a description. Other riders will see the notice. You get points for each report on a spot, once per spot per day.

• How do I earn points? +

  By adding a new approved spot, an approved edit of an existing spot. Bonus on your first approved spot. Works-in-progress reports (max 1 reward per spot per day).

• Do points have real value? +

  Yes, they drive the community leaderboard and will let you unlock benefits from partner brands and shops.

• What is the leaderboard? +

  A ranking of users by total points. Updated in real time. You can see it on the app's Home screen.

• What is a session? +

  The moment you meet up at a spot at a set date/time to skate (or BMX / rollerblade / scooter). You can create one, invite other riders and view it directly in the spot details.

• Can I leave a session after joining? +

  Yes, anytime. The creator can't leave their own session, but they can delete it.

• What do you do with my data? +

  We use it to run the app: profile, spot location, personal stats. The password is encrypted.

• Can I delete my account? +

  Yes, from your personal profile icon select 'Help and support'. Your personal data is anonymised (name, email, phone, date of birth); follows, teams and favourites are removed; all tokens revoked. Irreversible.

• I'm a minor — can I sign up? +

  Only if you meet the minimum legal age in your country (in the EU, normally 14). If you're under, parental consent is required.

• I found a bug. How do I report it? +

  Email spot2fakie@gmail.com with screenshots or screen recordings and a description of what you were doing. The more detail you give, the faster we fix it.

• I have a suggestion or feedback. +

  Email us at spot2fakie@gmail.com. We read everything. The best ideas end up on the roadmap.

• I want to sponsor my shop / school / event. +

  Email spot2fakie@gmail.com with the entity type (shop / school / event), area of interest and a link to your website or social media.